Privacy Policy
Your privacy is important to us at Aurora Sound Studios.
Introduction
Aurora Sound Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website (aurorasoundstudios.com) and our services. This policy applies to all visitors and users of our website and services.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
This includes information that can be used to identify you, such as:
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Name:
When you book a session or contact us.
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Email Address:
When you sign up for our newsletter, contact us through email, or create an account.
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Phone Number:
When you book a session or request a callback.
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Mailing Address:
If you provide it when booking a session or purchasing merchandise (if available).
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Payment Information:
Credit card details or other payment information when you book a session. Please note that we use secure third-party payment processors, and we do not directly store your credit card information.
Non-Personal Information
This includes information that does not directly identify you, such as:
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Browser Type and Operating System:
Collected automatically through your browser.
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IP Address:
Collected automatically when you access our website.
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Usage Data:
Information about how you use our website and services, including pages visited, time spent on pages, and links clicked.
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Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your browsing activity. See our
Cookies Policy
for more information.
How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Improving Our Services:
To provide the services you request, personalize your experience, and improve our website and services.
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Processing Transactions:
To process your booking and payment for recording sessions or other services.
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Communicating with You:
To respond to your inquiries, provide customer support, and send you important updates about our services.
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Marketing and Promotions:
To send you newsletters, promotional offers, and information about upcoming events and special deals (you can opt-out of these communications at any time).
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Analytics:
To analyze how users interact with our website and services, and to identify areas for improvement.
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Legal Compliance:
To comply with applicable laws and regulations.
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include:
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Encryption:
Using encryption to protect sensitive information transmitted online.
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Secure Servers:
Storing your information on secure servers that are protected by firewalls and other security technologies.
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Access Controls:
Limiting access to your personal information to authorized personnel only.
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Regular Security Assessments:
Conducting regular security assessments to identify and address potential vulnerabilities.
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by law.
Sharing Your Information
We may share your information with third parties in the following circumstances:
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Service Providers:
We may share information with third-party service providers who help us operate our website, process payments, send emails, and provide other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
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Legal Requirements:
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
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Business Transfers:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
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With Your Consent:
We may share your information with third parties with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights
You have certain rights regarding your personal information:
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Access:
You have the right to access the personal information we hold about you.
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Correction:
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
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Deletion:
You have the right to request that we delete your personal information, subject to certain exceptions.
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Objection:
You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
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Restriction:
You have the right to request that we restrict the processing of your personal information in certain circumstances.
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Data Portability:
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact our Data Protection Officer at
[email protected]
. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information to provide you with the services you have requested, to comply with legal obligations, to resolve disputes, and to enforce our agreements.
Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at
[email protected]
. We will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aurora Sound Studios
Attn: Privacy Officer
314 Fremont Ave N
Seattle, WA 98103
Email:
[email protected]
Phone: (206) 555-1212